What we do
Six things, and a reason for each one.
We do not sell a bundle. After the audit we recommend the one that is actually costing you money, and we start there.
Call answering, 24 hours
Your number, your greeting, your questions. It qualifies, it books, it texts you a summary. If the caller wants a person, it says so and gets one. It never pretends to be human.
Missed-call text-back
The phone rings out; a text goes out inside a minute. This is the cheapest thing on this page and it is usually the one that pays for everything else.
Quote follow-up
Every estimate chased on a schedule until you get a yes or a no. Then it stops. It is a follow-up system, not a nagging system, and the difference is that it knows when to quit.
Booking
Onto the calendar you already keep. Reminders go out. Reschedules handle themselves. Nobody gets double-booked.
Reviews
The request goes out after the job is done, in your words, approved by you once. You stop having to ask, which is the part you hate.
Old-list reactivation
One run at the people who called you a year ago and never booked. Human-approved message, no spray. We do this once and tell you what it returned.
The report
One page a month. Calls in, where they came from, answered, booked, quoted, won. If you want a dashboard we will build you one; most owners want the page.
What is not on this list: running your ads, writing your blog, posting to your social accounts, or rebuilding your website because we felt like it. If you need those, we will tell you who does them well.
Three ways to buy this
Pick the one that fits how you like to work.
Do it yourself
GoHighLevel is the platform underneath most of this, and you do not need an agency to answer your phone. It runs $97 a month for one business, or $297 a month for the unlimited version if you plan to run more than one. There is a free trial. A competent owner with a spare weekend can get missed-call text-back running on their own.
We're a GoHighLevel affiliate. If you sign up through our link we may earn a commission, and you get an extended trial. It costs you nothing extra. If you'd rather not, go to gohighlevel.com directly — same product.
Built with you — Front Office in a Day
One working day. We build it inside your own GoHighLevel account, at your desk or ours, and you own the account when we leave. No retainer, no lock-in. Good fit if you know roughly what you need and want it done right the first time instead of the third time.
Done for you
The audit, the build, and the monthly session with Shawn, for as long as you want it running. This is what most of the page above describes. See pricing for what it costs.
Start with two minutes, not a sales call.
Twenty-two questions about how your business runs. No password to anything, no card, and no call unless you ask for one.