Notes
Notes from the install.
Short pieces about what actually breaks in a small business front office, and how we fix it. Written by the person who does the fixing, not a marketing department.
The call you didn't answer is the job you didn't get
For a trades business the phone is the cash register. Here's why it goes unanswered, and the two-part fix that keeps the job from going to the next name on the list.
An AI receptionist and an answering service are not the same purchase
One is a room of people taking messages. The other is software that can book straight onto your calendar. Here's how to tell which one your business actually needs.
GoHighLevel: what you get for $97, and what you're actually paying an agency for
The platform is real and the price is public. Here's the honest version of what a competent owner can build in a weekend, and what hiring someone actually buys.
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