Austin, Texas · since 1992
The calls you miss are the jobs you lose.
We answer them. Every one, day and night, in your company's name — then get the customer to you before they call the next guy on the list. OMEGABYTE has been putting working technology into Austin businesses since 1992. This is the same job with a better tool.
Answered 24 hours
Reached back in minutes
Booked on your calendar
The year we started
Computers, then networks, then cameras, card readers and phone systems. The unglamorous part, in Austin, the whole time.
Before you pay for the rest
Call answering goes live first, on purpose, so you see something working before the build is finished. Text-back switches on the day your number clears carrier registration.
New businesses a month
Shawn runs every interview and every monthly call himself. That is a constraint, not a marketing line.
Where the money goes
It is always the same three places.
The call nobody picked up
Between eight and five your crew is working, which is the entire point, and which is also why the phone rings out. The customer does not leave a voicemail. He calls the next number.
The quote that went quiet
You measured it, you priced it, you sent it. Then nothing. Not a no — a silence, which is worse, because you cannot plan around it and you will not chase it, because chasing feels like begging.
The list in the drawer
Every business over five years old has one: a few hundred people who called once, got a price, and drifted. They are not cold. They are just old.
None of that is a marketing problem. More leads would make all three of them worse.
What gets installed
Three pieces, one phone number.
You do not learn anything new. Nobody in your office logs into a portal. The parts talk to each other and the result is that your phone stops being a place where work goes to die.
A receptionist that never goes to lunch
Answers on your number, with your greeting and your questions. Qualifies the caller, books the job on your calendar, texts you a summary. If the caller wants a person, it says so and gets one. It never pretends to be human.
A website that can hold a conversation
Ashley sits on your site and talks to the person who lands there at twenty to ten on a Tuesday night. She answers the five questions every customer asks, and books him if he is ready.
The plumbing underneath
Missed-call text-back, quote follow-up that knows when to stop, review requests after the job, reminders, and one page a month telling you what came in and what closed.
How it goes
Thirty days, three interviews, one phone number.
We talk, and something goes live
An hour with you. Then half an hour each with whoever answers your phone and whoever does your invoicing, because the way work actually moves through a business is almost never the way the owner describes it. By day three, missed calls are getting a text back.
We write down what we found
Where the work is leaking, what it costs you in real hours at your real wages, and what to do about it in order. You get that document whether or not you go any further with us. It is yours.
We build the front office
Calls answered. Quotes chased to a yes or a no. Reviews requested after the job. Bookings on the calendar you already use. Nothing new for your team to learn.
Forty-five minutes, and one page
One page of numbers: calls in, where they came from, answered, booked, quoted, won. Then a working session with Shawn where we change one thing that is not working. Not a status call.
The install
Never Miss Another Job
The Austin 30-day front-office install. Twelve things, and a reason for each one. You can buy them separately from four different vendors; this is all of it, wired together, by one person who answers the phone.
The Clarity Audit
Three interviews, recorded. Your operations on one page, the friction sorted, the arithmetic built from your own wages.
AI receptionist, live 24 hours
Your number, your greeting, your script. Qualifies, books, texts you a summary.
Missed-call text-back
The phone rings out, a text goes out inside a minute. Usually the cheapest thing here and usually the one that pays for the rest.
Talking website with Ashley
She greets, answers, books, and gets out of the way.
Quote follow-up
Every estimate chased on a schedule until yes or no. Then it stops.
Booking on your real calendar
Two-way sync, reminders, reschedule links, nobody double-booked.
Review engine
The request fires after the job is done, in your words, approved by you once.
Old-list reactivation, one run
The people who called a year ago and never booked. Human-approved message, no spray.
The one-page monthly report
Calls in, sources, answered, booked, quoted, won. No dashboard to learn.
Monthly working session with Shawn
Forty-five minutes. We change one thing that is not working.
Manual fallback playbook
One printed page: what to do if any automated path fails, and who to call.
Ownership
Your numbers, your calendar, your list, your data. Exportable. Month to month.
And five things we throw in
Added, never cut out of the price.
The 72-hour win
Call answering live inside three days of kickoff, before the rest of the build.
The Google Business Profile pass
Hours, categories, service areas, photos and messaging settings fixed while we are in there.
Call transcripts
Every call transcribed and searchable, with the consent notice configured correctly.
Your front office on one page
Every phone path, every automated message, every fallback. Laminated, for the office wall.
The first-hire brief
If the audit shows the leak is a person-shaped hole, we write the job description and the first-ninety-days scorecard. Even though it makes us nothing.
The founding ten
The first ten Austin businesses keep the founding price.
There is no countdown clock on this page and there never will be. There is a number, and it only goes one way. When the tenth business signs, the price goes to standard — and the ten who got there first keep theirs for as long as they stay.
We take three new businesses a month because Shawn does every interview and every review call himself, and there are only so many weeks. That is the whole reason for the cap.
Live in thirty days, or the build fee comes back.
If your front office is not answering calls, texting back missed calls and booking on your calendar within thirty days of kickoff — for any reason on our side — we refund the build fee in full. You keep the audit, the report and the roadmap.
We do not guarantee revenue, rankings, review counts or a number of leads. Anyone who does is guessing with your money.
Who you are dealing with
We are actually here.
Not a franchise. Not a call centre in another time zone with an Austin area code bought off a list. OMEGABYTE started in September 1992 and the person who will run your audit lives here.
That matters in specific, boring ways. We know what a hail week does to a roofing company's phone. We know which side of town a plumbing call at six in the evening is coming from and how long the truck takes to get there.
The questions we actually get
Ask the hard ones first.
What if the AI says something stupid to my customer?
It might. Here is what we do about it: every call is transcribed, you get the transcripts, we read them together in the monthly session, and every automated path has a written manual fallback so that when something breaks nobody in your office is standing there guessing. Ashley also tells every caller she is an assistant and offers a person, every time, which prevents the single worst outcome — a customer who finds out afterwards.
Can I just buy the software myself?
Yes, and the pricing page tells you exactly how and what it costs. If you have a weekend and someone in the office who enjoys this kind of thing, do that. What you are paying us for is the part after setup: knowing which of the forty things it can do are the three that matter for your business, and being the person who notices in week seven that the follow-up is firing at six in the morning.
Do you guarantee results?
No. We guarantee delivery: live in thirty days or the build fee comes back. Nobody can guarantee revenue from your market, your pricing and your crew, and the ones who do are guessing with your money. What we will do is show you, in the audit, what your current leak is worth in your own wages and hours — and then you decide whether that number justifies the fee.
Start with two minutes, not a sales call.
Twenty-two questions about how your business runs. No password to anything, no card, and no call unless you ask for one. You get a written report on what a customer sees when he tries to hire you.